J&K Bank customers face inconvenience after mPAY suffers outage

J&K Bank customers face inconvenience after mPAY suffers outage



Experts on job, will be restored soon: PRO

Customers across Kashmir valley on Monday failed to make any transaction after J&K Bank Ltd. suffers outage in mPAY and other mobile apps.

“On Monday morning I had an exigency to transfer some amount to my son who is studying outside J&K but I failed to transfer it through JK Bank’s mPAY which came out of order”, a JK Bank customer told Rising Kashmir.

Similar reports came from other parts of valley who appealed JK Bank authorities to address the issue at the earliest.

When Rising Kashmir contacted Public Relations Officer (PRO) J&K Bank Limited, Ajaz Ahmad Zargar, he said the experts are on job who are trying to restore the service soon.

“Besides mPAY there are other bank services came to halt. We have pressed experts into service. Hopefully the matter will be resolved soon”, the PRO said.

Notably JK Bank mPAY is a mobile app that allows a user to access his or her bank account using a smart phone.

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